Reference

How We Protect Your Privacy on boss 177

When you open an account with us, your personal information, payment details and gaming history stay secure under strict data-protection standards.

Account data encryptedPayment details secureYour control over access
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boss 177 How We Protect Your Privacy on boss 177
REACH US ANYTIME

Privacy Questions and Data Requests

Team online

Live Chat Support

Open the chat widget in the bottom-right corner of your account dashboard. Our team responds within 2 hours, Monday to Sunday, 08:00–23:00 Jakarta time. Ask about data access, deletion or any privacy concern.

Email Privacy Team

Send formal data-access requests or deletion notices to [email protected]. Include your account username, email and the specific information you need. We reply within 10 business days with confirmation and instructions.

Account Settings Portal

Log into your account, tap Settings → Privacy & Data, then select Download My Data or Request Deletion. You'll see the status of your request in real time and receive email confirmation once processed.

HOW WE SAFEGUARD

Data Security, Cookies and Your Account Rights

Encryption and Secure Servers

All personal data and payment transactions are encrypted using 256-bit SSL technology. Our servers are hosted in secure data centres with redundant backups. Login credentials are never stored in plain text; passwords are hashed and salted.

Cookie and Tracking Practices

We use session cookies to keep you logged in, analytics cookies to measure lobby traffic and preference cookies to remember your table and game choices. Third-party pixels may track cross-site behaviour for marketing. You can clear cookies anytime via your browser or our Settings panel.

Payment Data Separation

DANA, OVO, GoPay and QRIS payment details are handled by certified payment processors, not stored on our main servers. We retain only transaction IDs and timestamps for reconciliation and audit trails, never your full bank account numbers.

Account Access and Verification

Your account is protected by a password and optional two-factor authentication via SMS. If you lose access, you can reset your password or contact support with proof of identity. We verify requests within one business day.

Data Retention and Deletion

Account data is retained for the life of your account plus seven years for regulatory and fraud-prevention purposes, where local law permits. Closed accounts are anonymized after this period. You can request early deletion, subject to compliance obligations.

Policy Changes and Notification

If we update this privacy policy, we notify you by email and display a notice in your account dashboard at least 30 days before the change takes effect. You can review the full updated policy anytime in the footer of boss 177 or the Privacy link in Settings.

Frequently Asked Questions About Your Privacy

We collect your full name, email address, phone number, date of birth, and bank or e-wallet details (if you deposit via DANA, OVO, GoPay or QRIS). We also collect your IP address, device type and browser data for security and fraud prevention. This information is used only for identity verification, payment processing and compliance with Indonesian regulations.

We retain your account data for seven years after closure, where local law permits. This period allows us to resolve disputes, comply with tax and anti-money-laundering requirements, and investigate any fraud claims. After seven years, your personal information is anonymized and deleted from our active systems.

Yes. Log into your account, go to Settings → Privacy & Data, and select Download My Data to receive a file of everything we hold about you. To request deletion, select Request Deletion in the same menu. Our team will confirm your request within 10 business days and proceed where legally possible.

We do not sell your data. We share payment information only with certified payment processors for DANA, OVO, GoPay and QRIS transactions. We may also share data with anti-fraud partners and regulatory authorities where required by law or court order. All third parties sign strict confidentiality agreements.

We use cookies to keep you logged in, measure how you navigate our lobby, and remember your game and table preferences. Some cookies are from third-party marketing partners to show you relevant content elsewhere online. You can disable cookies in your browser settings or clear them anytime; this may limit some features.

Yes. These payments are processed by certified e-wallet providers using encrypted channels. boss 177 never stores your full bank account or e-wallet credentials on our servers—only transaction IDs and timestamps. All deposit and withdrawal activity is logged for your security and reconciliation.

Contact our support team immediately via live chat or email at [email protected]. Include your account username and a description of the concern. We will investigate within 24 hours, reset your password if needed, and review your recent activity for any unauthorized access or suspicious transactions.

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